Features
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      Vouchers

      Swiftpos - Features

      This provides a quick summary and overview of the Vouchers feature.

       

      Subjects      ▲ ▼

       

      What Is It?      ▲ ▼

      Vouchers in Swiftpos are configurable tokens that can be issued, redeemed, and tracked within the POS system. They can be used as gift cards, loyalty rewards, promotional coupons, or special offers (e.g. “Free Drink” or “$10 Off”). Each Voucher can have specific issue and redemption rules, validity dates, and actions. Vouchers are created and managed in Back Office HERE, where their parameters, actions, and layouts are configured.

       

      Example Scenarios      ▲ ▼

      • Gift Card Voucher – A $50 stored-value Voucher that can be redeemed
        across multiple visits.
      • Birthday Voucher – Automatically issued to members on their birthday for a
        free drink or dessert.
      • Free Product Voucher – Scanning the Voucher provides a free item (e.g.
        coffee or snack).
      • Loyalty Reward Voucher – Triggered when a member reaches a set number
        of points.
      • Thank You Voucher – Issued to volunteers or staff as a recognition reward.
      • Multi-Voucher Trigger – Multiple Vouchers issued in one sale (e.g. standard
        and bonus offers).

       

      Key Features      ▲ ▼

       

      Voucher
      Configuration      		 Manage Vouchers using a grid that displays ID, Name, Issue
      Type, Triggers, Validity, and Status.
      Issue Triggers Define when Vouchers are issued – e.g. manually, after specific
      purchases, birthdays, campaigns, or at random odds.
      Redemption
      Rules      		 Control when and how Vouchers can be redeemed – e.g. once
      only, multiple times, by Product Family, or during specific
      dates/times.
      Voucher Actions Set actions for when a Voucher is redeemed – e.g. apply
      discount, issue free Product, add loyalty points, or change price
      level.
      Voucher Layouts Customise printed Voucher templates with barcodes, logos, and
      text for patron presentation.
      Stored Value
      Support      		 Create gift card-style Vouchers with dollar value that can be
      redeemed across multiple transactions.
      Voucher Ledger Track all issued and redeemed Vouchers through Back Office
      reports for full accountability.
      Limitations Vouchers cannot be used on fractional Products or transferred
      between databases.
      Offline Handling Vouchers can still be issued if the network is offline and will
      sync once connected.
      Conflict
      Prevention      		 Vouchers cannot be redeemed against the same Product that
      issued them.
      Priority Handling Promotions and Discounts are applied before Vouchers during
      the sales process.
      Application Order Discounts apply after Promotions/Happy Hours but before
      Member Campaigns and Mix & Match.

       

      Summary      ▲ ▼

      Swiftpos Vouchers provide a flexible and powerful system for running promotions, managing gift cards, and rewarding patrons. With full control over issuance, redemption, and tracking, Venues can use Vouchers to build loyalty, drive sales, and maintain complete visibility across all issued and redeemed Vouchers through detailed Back Office reporting.

       

        End of article     ▲