Gift Cards / Vouchers

Stored Value Top Up (#86) POS Key


This provides an overview of the Stored Value Top Up (#86) POS Key in Touch.


Subjects      


What Is It Used For?      

This POS Key is used to Top Up the value of a Gift Card/Store Value Voucher.


To Be Considered      

  • If required, access to this POS Key can be restricted by the Clerk Security feature.


What Is Required?      


Settings      

Not applicable.


How Is It Used?      

  1. At Touch, scan/enter a Gift Card/Stored Value Voucher. Refer to the Voucher Entry (#87) POS Key or the Customer Voucher Lookup (#89) POS Key for more information.
  2. If a PIN is required, at the PIN Required prompt, enter the PIN.
  3. The Gift Card/Stored Value Voucher will be added to the sale and its remaining balance (value) will appear in the sales grid.
  4. Enter the amount to be added to the balance of the Gift Card/Stored Value Voucher using the numeric keypad.
  5. Select the Stored Value Top Up POS Key.
  6. Finalise the sale.
  7. The Gift Card's/Voucher's balance will be increased by the amount entered. This can be checked by selecting the Voucher Info (#88) POS Key again.

Notes...



If the value of the Gift Card/Stored Value Voucher exceeds the Stored Value Limit, the following message will be displayed and the Gift Card/Stored Value Voucher value will not be Topped Up.





How To Clear A Top Up?      

Once the Top Up of a Gift Card/Stored Value Voucher has been added to a sale, it can be cleared as follows:

  • Select the Stored Value Top Up item in the sale.
  • Select the Clear Item (#2) POS Key.
  • At the prompt requiring confirmation of the clearing of the Top Up, select Yes.
  • The Item will be cleared.
  • Finalise the sale.

End of article.