Configure And Use Card Payment Surcharges
Orderaway - How To
This outlines How To Configure And Use Card Payment Surcharges in Orderaway.
The content is targeted at Resellers and Swiftpos Venue administrators who have a sound knowledge of and experience with Swiftpos. For further information or assistance, please contact your Swiftpos Reseller or Swiftpos Support.
Subjects ▲ ▼
About ▲ ▼
What Is Not Supported? ▲ ▼
- The Surcharge is applied to the total value of the Order/Sale and appended to the Order/Sale by assigning it to the configured PLU number. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.
What Is Required? ▲ ▼
- Swiftpos v10.60-1+
What Is Supported? ▲ ▼
- The Surcharge is calculated based on the total value of the Order/Sale Total. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.
When Is It Used? ▲ ▼
When a Venue has the requirement to pass on a card payment cost as a Surcharge at the time a patron makes a payment.
How To? ▲ ▼
Configure Card Payment Surcharges? ▲ ▼
To configure Orderaway for Card Payment Surcharges, do as follows:
- In Swiftpos Back Office:
- Ensure a Surcharge PLU/Product has been configured. Refer HERE for more information
- In Orderaway:
- Locate and access Orderaway's Payment tab in the Configuration tabs. Refer HERE for more information.
- Ensure the Card Payment option is enabled.
- Set the Media no (ID) to the appropriate Media that in Back Office. This will depend on the Venue's configurations and may require a new Media to be created in Back Office for Card Payment Type).
- If the Venue wants to pass on the Card Payment cost to patrons, then in the Online Payment Fee section, ensure:
- The Surcharge PLU/Product (as mentioned above) is entered in the PLU number field.
- Enter an appropriate description that patrons will see, for the Surcharge, in the Description field.
- Enter values in the Percentage and/or Fixed value fields as is required.

Use Card Payment Surcharges? ▲ ▼
To be continued ...
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