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      Kitchen Alert (#385) POS Key

      This provides an overview of the Kitchen Alert (#385) POS Key.

      Subjects      ▼

      What Is It Used For?      ▲ ▼

      This POS Key is used to ensure Kitchen Staff are alerted (via the Kitchen Docket and/or KVS) to special requirements when an Order is placed. For example, an Order for 3 Pizzas is placed but for only 1 of the Pizzas, Kitchen Staff need to be alerted to the fact that one of the Pizzas must exclude the inclusion of eggs, due to an egg allergen.

      Notes...



      Using the Allergens feature, potentially all 3 Pizzas would have been flagged with the egg Allergen, as opposed to only 1 needing to be flagged in the Order.

      To Be Considered      ▲ ▼

      • If required, access to this POS Key can be restricted by the Clerk Security feature.

      What Is Required?      ▲ ▼

      • Ensure this POS Key is added to the appropriate Keyboard Layout using the Designer.
      • Ensure it is configured as required. Refer to the Settings below.

      Settings      ▲ ▼


      This screen is accessed by selecting the More Settings button in Keyboard Designer.

      • Prefix - Displays/Enter the prefix (if any) that will appear before the text entered by Clerks/Staff in Touch when the Kitchen Alert POS Key is selected.
      • Add To Parent Item - Select to ensure the text entered when the POS Key is selected, will be added to the parent Item, and not the selected Item.

      What Are The Limitations?      ▲ ▼

      End of article.      ▲