Redeem Zen Global Loyalty Points

3rd Party Integration - Zen Global

This outlines How To Redeem Zen Global Loyalty Points using in Touch.

To redeem a customer's loyalty points in Touch, do as follows:

Add Items to a sale.
Select the ZG Customer (Customer (#102) POS Key. Refer to How To Configure Touch for more information.
Enter the Customer's Frequent Shopper ID or scan the Customer's Frequent Shopper card.
The Customer Offers screen may be displayed depending on whether the Customer has offers available:
- If offers are available, the Customer can now choose to apply any one of the offers available, or not. Refer to How To Apply A Frequent Shopper Offer for more information.
- If no offers are available, a prompt confirming no offers are available will be displayed. Select OK at the prompt.
Select the ZG Redeem Loyalty Points Charge / Redemption (#151) POS Key. Refer to How To Configure Touch for more information.
The Live Charge screen will be displayed, showing the Customer's current Zen Points.
Select the Use button to redeem the total value of the Sale or select the Keyboard button to enter the value to be redeemed.
Select OK
if there is an amount still requiring payment, finalise the sale.

The swiftpos Zen Global Frequent Shopper Offers interface will need to already have been implemented. Refer to How To Get Started for more information.
The Zen Global Member must have already accrued loyalty points.

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