Zen Global

Redeem Zen Global Loyalty Points

This outlines How To Redeem Zen Global Loyalty Points using in Touch.


Subjects      


    What Is Required?      

    • The swiftpos Zen Global Frequent Shopper Offers interface will need to already have been implemented. Refer to Getting Started for more information.
    • The Zen Global Member must have already accrued loyalty points.


    How To Redeem Zen Global Loyalty Points?      

    To redeem a customer's loyalty points in Touch, do as follows:

    • Add Items to a sale.
    • Select the ZG Customer (Customer (#102) POS Key. Refer to How To Configure Touch for more information.
    • Enter the Customer's Frequent Shopper ID or scan the Customer's Frequent Shopper card.
    • The Customer Offers screen may be displayed depending on whether the Customer has offers available:
      • If offers are available, the Customer can now choose to apply any one of the offers available, or not. Refer to How To Apply A Frequent Shopper Offer for more information.
      • If no offers are available, a prompt confirming no offers are available will be displayed. Select OK at the prompt.
    • Select the ZG Redeem Loyalty Points Charge / Redemption (#151) POS Key. Refer to How To Configure Touch for more information.
    • The Live Charge screen will be displayed, showing the Cutomer's current Zen Points.
    • Select the Use button to redeem the total value of the Sale or select the Keyboard button to enter the value to be redeemed.
    • Select OK
    • if there is an amount still requiring payment, finalise the sale.

    End of article.