About

About

Events Portal

 


 

This provides information relating to the Events Portal. More information COMING SOON.

 


Subjects      

 


What Is It?      

Like OrderAway and TouchMini, the Events Portal connects to an on-premises swiftpos installation via the swiftpos Cloud activated in the Back Office. This enables a secure, VPN-less, In-Venue initiated connection between Events Portal and the on-premises swiftpos installed system using the swiftpos API.

 


What Is Required?      

 

Web Server      

A Web server (for example, IIS) must exist and have the swiftpos API installed. Refer HERE for more information.

 

Email     

Access to the Customer's email inbox that was used when registering SwiftPOS. This is required in order to retrieve the one-time code which is sent to the same email address when Cloud Onboarding. A copy of the same email is also sent to the Venue's SwiftPOS Reseller.)

swiftpos     

  • swiftpos v10.49+
  • Server - Access to the swiftpos server, with ability to run Back Office as the swiftpos Administrator. The swiftpos server will need to be able to connect outbound to the following endpoints:
    • mslmqprod.mslsolutions.com (TCP 443)
    • venuemanager.micropower.com.au (TCP 443)
    • manager.swiftpos.com.au (TCP 443)
    • onboarding.micropower.com.au (TCP 443)
  • Back Office
    • Clerk Security - Ensure the appropriate permissions are granted to the Clerk Security Group configured here:
      • Administration
        • Services (only found on the swiftpos server where services are installed)
        • OrderAway
      • Touch Settings
        • Keyboards
      • Products
        • Product Records
      • Members
        • Member Classifications
        • Member Records
      • Clerks
        • Clerk Groups
        • Clerk Security Groups
        • Clerks
      • Web
        • Web Api
    • Guest/Non-Member Orders - Refer HERE for more information.
    • Services - The following swiftpos Services need to be installed and running:
      • Connect
      • Gateway Client – This new service needs to be installed and will only start when an OrderAway Location is activated. Once activated, the Gateway Client Service will be manually started. It facilitates the communication from the Venue’s swiftpos server to the swiftpos Cloud Server. This will be an outbound secure AMQP internet connection to the Cloud.
      • NetPOS
      • Orders Processing
      • Service Monitor
    • Cloud Connectivity
      • SwiftAPI URL - Ensure the SwiftAPI URL is set to the Venue's Web Server.
      • Locations - Venues will need to add each Location that is going to be making use of Events Portal.
      • Activating A Location - Each Location that is going to be making use of Events Portal will need to be activated.

Notes ...


It is recommended that the Submit orders directly to POS Terminal option is selected and a designated Master Orders terminal is configured when activating a Location for Events Portal.

  • Touch
    • Orders - Ensure that for each Location, listed in the OrderAway Locations, a single swiftpos Touch Terminal is designated as the Orders Master terminal and has the Orders > Enabled option selected.
      • The swiftpos Master Order Terminal will need outbound connectivity to:
        • mslmqprod.mslsolutions.com (TCP 443)
      • Also, consideration may need to be given to the Finalise Remote/Web Order options available within the Table Tracking > Orders tab. Specifically the With no balance and Not Delayed option.
        • If SELECTED, Orders submitted via the Events Portal device will be sent straight through to the swiftpos Back Office.
        • If NOT SELECTED, Orders submitted by the Events Portal device will be sent to the Orders Master terminal, where they can be processed further as required via the Orders Pending option.

 

Microsoft.Net Framework      

Ensure v4.7.2+ or higher is installed on the swiftpos server. Refer HERE to download.

 


When Is It Used?      

SwiftPOS Events Portal offers Venues a seamless web-based platform for patrons to access a Venue's upcoming Events by registering their attendance, answering questions and placing/submitting pre-Event Orders. Simple to implement the Events Portal aims to elevate the patron experience and at the same time provide Venues with the convenience of being able to plan and prepare for Events in such a way that they can offer patrons a superior experience.

Events Portal can be implemented in any swiftpos Venue that has been Cloud Onboarded and in any of it's Location's that have been activated. Events Portal is a web-based application and therefore can be accessed from any web enabled device.

 

End of article.