Micros-Fidelio (Fias)
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      3. Micros-Fidelio (Fias)

      Getting Started

      This outlines the information and the steps that are needed to familiarise oneself with the swiftpos NetPOS Micros-Fidelio (FIAS) Interface, prior to and during it's implementation in Back Office.

      The content is targeted at Resellers and swiftpos Venue Administrators who have a sound knowledge of and experience with swiftpos. For further information or assistance, please contact your swiftpos Reseller or swiftpos Support.

      Steps To Follow      ▼

        What Is Required?      ▲ ▼

        • SwiftPOS V10.64+

        To Be Considered      ▲ ▼

        • Micros FIAS Specification (available in Google as a PDF)
        • Single Sales File mode is not required with NetPOS.NET as the charges are Live.
        • Room Lookup Key/POS Button must be used when searching on this interface. The Customer Key/POS Button will not work.

        Configure Back Office For The Micros-Fidelio (Fias) Interface?      ▲ ▼

        Once the above requirements have been met, then Back Office will need to be configured in order to support the Micros-Fidelio (FIAS). To do this, do as follows:

        • FIAS Sales File - A FIA file designation needs to be configured to ensure all Non Room Charge Orders/Sales are processed by Micros-Fidelio (FIAS). To do this, do as follows:


        • FIAS Sales File continued ...
          • Select OK to save the change and exit the screen.

        Configure NetPOS The Micros-Fidelio (FIAS) Interface?      ▲ ▼

        Once the above requirements have been met, then the Micros-Fidelio (FIAS) settings will need to be configured. To do this access the Micros-Fidelio (FIAS) settings screen in NetPOS via the NetPOS Menu.

        Once the Micros-Fidelio (FIAS) settings screen is displayed, configure as appropriate.


        To access this screen refer to How To Access The NetPOS Menu. This screen is used to configure the settings required to implement the Micros-Fidelio (FIAS) Interface.

        Settings Tab      ▲ ▼

        • Access Code - Default is blank. Displays/Enter the Access Code that must match the same Access Code configured at the swiftpos Touch terminal. This is not mandatory, but does provide an additional level of security.
        • Host Name - Displays/Enter the name of the server on which the NetPOS service is running.
        • Timeout - Displays/Enter the timeout in seconds that is permitted to establish a connection, before the attempt is aborted. The default is 3 seconds.
        • Maximum Retries - Displays/Enter the maximum number of attempts, to establish a connection, is permitted. The default is 5.
        • Apply Rounding to First Item - Select to ensure that any rounding calculated is applied to the first Item.
        • Maximum Transaction Charge ($) - Displays/Enter the maximum amount for a single Transaction.
        • Use Gross Sales - Select to ensure the gross value of Order/Sales are exported.
        • Back Office Interface - Select from the drop down list the Back Office instance to connect with.

        Notes...



        In general this will only have one instance listed. However, multiple Back Office instances can be listed, in which case one needs to be selected.

        Grid Tabs      ▲ ▼

        Serving Times Tab      ▲ ▼


        Used to create and configure the time periods when meals are served.

        The grid displays a list of the meals served and their respective time period in which they are served.

        • # - Displays the number of the meal being served.
        • Serving Time - Displays the description of the meal being served.
        • From - Displays/Enter the start time (in 24hr format) of the meal being served.
        • To - Displays/Enter the end time (in 24hr format) of the meal being served.

        Locations Tab      ▲ ▼


        Used to map swiftpos Locations to a designated Touch terminal.

        The grid displays a list of the Locations:

        • # - Displays the number of the Location.
        • Location- Displays the name of the Location.
        • POS ID - Displays/Enter the ID of the designated Touch terminal.
        • Refresh Locations - Select to refresh the list of Locations displayed in the grid.

        Media Tab      ▲ ▼


        Used to map swiftpos Media to a Tender ID.

        The grid displays a list of the Media:

        • Media ID - Displays the ID of the Media.
        • Description - Displays the name of the Media.
        • Tender ID - Displays/Enter the ID of the Tender to be mapped to.
        • Refresh Media - Select to refresh the list of Media displayed in the grid.

        Items Tab      ▲ ▼


        Used to map swiftpos Master Groups to a Item Codes.

        The grid displays a list of the Master Groups:

        • Master Group - Displays the ID of the Master Groups.
        • Description - Displays the name of the Master Groups.
        • Item Code - Displays/Enter the ID of the Tender to be mapped to.
        • Refresh Groups - Select to refresh the list of Master Groups displayed in the grid.

        Journal Tab      ▲ ▼


        • Exclude Locations - Displays/Enter the numbers of the Locations to be excluded when exporting Order/Sale transactions.
        • Retry Failed Transactions - Select to retry exporting failed Order/Sale transactions.
        • Remove Failed Transactions - Select to remove failed Order/Sale transactions.

        Misc Tab      ▲ ▼


        • Top Up Item Code - Displays/Enter the item code for Top Ups.

        Configure Touch For The Micros-Fidelio (Fias) Interface?      ▲ ▼

        Touch will need to be configured to ensure Micros-Fidelio (FIAS) Interface can accessed. To do this:

        End of article.      ▲