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Cloud Onboarding Authentication Failed

Back Office - Troubleshooting

 

Occurs

When the Customer Number displayed has not been found in the Swiftpos Registration database for the Environment displayed.

 

Action To Be Taken

  • Contact your Swiftpos Support/Reseller representative and request confirmation that Customer Number associated with the Cloud Onboarding request is valid and known to the Swiftpos Registration system.

 

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